10DLC Terms & Conditions

10DLC Terms and Conditions

Last Updated: January 14th, 2025

  1. Introduction These Terms and Conditions govern the use of the 10DLC (10-Digit Long Code) messaging service provided by Level 4 Telcom (“Company,” “we,” “us,” or “our”). By using our SMS service, you agree to comply with these terms.
  1. Types of Messages By opting into our 10DLC messaging service, you agree to receive the following types of messages:
    • Troubleshooting assistance.
    • Confirmation of service functionality.
    • Updates related to technical issue resolution.
    • Account-related updates.
  1. Texting Cadence Message frequency varies depending on the nature of your interactions with our services. Messages will only be sent during active troubleshooting, testing, or account-related updates.
  1. Message and Data Rate Notices Standard messaging and data rates may apply based on your mobile carrier’s plan. Please contact your carrier for specific details about charges and fees.
  1. Privacy Policy We are committed to protecting your privacy. For more information on how we collect, use, and safeguard your information, please refer to our Privacy Policy.
  1. Help Information If you need assistance, you can reply “HELP” to any message from us, or contact us directly:
    • Email: Support@L4Telcom.com
    • Phone: (772) 873-7753
  1. Opt-Out Instructions You may opt out of receiving messages at any time by replying “STOP” to any of our messages. Once you opt-out, you will receive a confirmation message, and no further messages will be sent unless you re-enroll in the service.
  1. User Responsibilities By using our SMS service, you agree to:
    • Provide accurate and up-to-date contact information.
    • Use the service only for its intended purpose.
  1. Information Sharing We do not share your mobile opt-in information with third parties for marketing purposes. Information may be shared only with service providers assisting us in delivering the SMS service or as required by law.
  1. Changes to Terms and Conditions We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website. Continued use of the SMS service after any updates indicates acceptance of the revised terms.
  1. Governing Law These Terms and Conditions are governed by the laws of Florida, United States, without regard to its conflict of law principles.
  1. Contact Information For any questions or concerns about these Terms and Conditions, please contact us at:
    Level 4 Telcom
    100 SW Albany Ave, Ste 110, Stuart, FL 34994
    Support@L4Telcom.com
    (772) 873-7753